Skyline Suites Policies 

PAYMENT POLICY

1. Guests are required to pay a deposit of 25% of the rental amount at the time of booking with the balance (75%) being paid no later than thirty (30) days prior to arrival.
2. For bookings made 30 days or less prior to arrival, 100% of the total is due at booking.
3. For bookings of a property during the Christmas/New Year or Special period, the guest is required to pay a non-refundable deposit (50%) of the total amount. The remaining balance (50%) must be paid no later than 60 days prior to arrival. For bookings made less than 60 days prior to arrival, 100% of the total is due at booking.

CANCELLATION POLICY

1. If the Guest cancels 60 days prior to arrival, and a 25% deposit or 75% balance has been paid, any funds received up to this point will be refunded. The guest will be responsible for paying the cost of the refund.
2. If guest cancels between 59 and 31 days prior to arrival, the 25% deposit will be forfeited but other monies paid will be refunded.
3. Bookings cancelled at 30 days or less prior to arrival, all money paid up to this point will be forfeited.
4. For bookings of a property during the Christmas/New Year or Special period, the guest is required to pay a non-refundable deposit (50%) of the total amount. The remaining balance (50%) must be paid no later than 60 days prior to arrival. Should the guest cancel 60 days or less prior to arrival, the entire amount will be forfeited.
5. We will not be able to refund any payment for no-shows or early check-out.
6. For refunds the guest will pay for all payment and refund bank charges

USE OF THE PROPERTY

1. The Guest may not use the property for any purpose other than that of a private holiday residence for the accommodation of the Guest and his party unless agreed in writing by the Owner. The Guest shall not do or suffer to be done anything that may be or become a nuisance or annoyance to the Owner, or the occupiers of adjoining property or that might invalidate any insurance policies effected on the property, and shall not bring any animals to the property. The Guest shall not sub-let or assign his rental of the property.
2. Unless previously agreed with Skyline Suites, the Guest will check-in to the property anytime from 3:00pm on the day of the booking and vacate the property by 11am -12pm on the final day of the rental period.
3. If for any reason other than acts of neglect or default on the part of the Owner, the Guest refuses, or is unable to use the property in accordance with the terms of the agreement, the Owner shall retain the net rental fee.